01
The problem
Re-keying incoming customer purchase orders is repetitive work, especially when part details and pricing need comparison.
02
The existing process
Customer service enters order and part information, compares submitted prices with ERP prices, and resolves discrepancies.
03
The planned agent
The planned agent reads customer purchase orders, creates sales-order information, enters customer-related part information, and compares pricing against the ERP.
04
Human review
Pricing discrepancies are intended to be held for customer-service review and approval.
05
The result
In development. Production performance and ROI have not yet been measured.
This describes intended functionality, not a completed implementation.